Privacy Policy

Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Mailing address (if provided)

• Information submitted through support requests, volunteer applications, donation forms, event registrations, or other website forms

Communication Preferences

Information provided when you opt in to receive emails, text messages, newsletters, updates, or event notifications.

Website Usage Information

• IP address

• Browser type

• Device information

• Pages visited

• Referral sources

• Website activity and interactions

Communication Records

Records of emails, text messages, phone calls, contact form submissions, and other communications with our organization.

How We Collect Information

We collect information through:

• Website forms

• Volunteer applications

• Support request forms

• Donation forms

• Event registrations

• Email and SMS opt-ins

• Cookies and website analytics tools

• Direct communication with our team

How We Use Your Information

We use your information to:

• Connect individuals with support resources and programs

• Respond to inquiries and requests for assistance

• Process donations and event registrations

• Coordinate volunteers and community initiatives

• Send updates about programs, events, and opportunities

• Improve our website and services

• Analyze engagement and organizational impact

• Comply with legal and regulatory obligations

SMS Communications & Compliance

If you choose to receive text messages from Sisterhood of Support:

• You may receive updates about programs, events, volunteer opportunities, support services, reminders, and organization announcements.

• Consent to receive text messages is not a condition of receiving services or making a donation.

• Message frequency may vary.

• Message and data rates may apply.

• You may opt out at any time by replying STOP.

• For assistance, reply HELP or contact us directly.

SMS Data Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties except service providers necessary to deliver text messaging services.

Information may be shared with trusted vendors providing operational support, such as customer service platforms, communication providers, or website hosting services. These providers are contractually required to protect your information and may only use it to support our operations.

How We Share Information

We do not sell, rent, or trade your personal information.

We may share information only in the following circumstances:

Service Providers

Trusted third-party vendors that help us operate our website, manage communications, process donations, or provide services on our behalf.

Legal Requirements

When required by law, court order, or governmental authority.

Communication Providers

SMS and email service providers solely for the purpose of delivering communications you have requested or consented to receive.

We do not share donor, volunteer, supporter, or participant information with third parties for their own marketing purposes.

Cookies & Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to:

• Improve website functionality

• Understand visitor behavior

• Measure engagement and impact

• Enhance user experience

You may manage cookie settings through your browser preferences.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, misuse, or loss.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Rights

You may request to:

• Access your personal information

• Correct or update your information

• Unsubscribe from communications

• Request deletion of your information, subject to legal and operational requirements

To make a request, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

Children’s Privacy

Sisterhood of Support serves women and families within our community. We do not knowingly collect personal information from children under the age of 13 without appropriate parental or guardian consent.

If we become aware that information has been collected from a child without appropriate consent, we will take steps to remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page along with the revised Effective Date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Sisterhood of Support
Website: https://iamsisterhood.org
Phone: (973) 220-5657
Email: [email protected]